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Collecty Box Website Privacy Notice

At Collecty Box, we believe that protecting your personal data is just as essential as the quality of the products we offer. We are committed to processing your data with transparency, security, and respect.

This privacy policy explains how we collect and use your personal data through:

  • the use of our website (www.collecty-box.com)
  • the creation of a customer account
  • the purchase of products
  • subscription to our newsletter
  • participation in a competition or survey
  • your interactions with our customer service (email, phone, contact form)

1. IMPORTANT INFORMATION

Collecty Box is a brand operated from Europe. For any questions regarding your personal data, you may contact us:

2. DATA COLLECTED

  • Identity data: last name, first name, title
  • Contact data: address, email, phone number
  • Payment data: banking details (handled by our secure payment providers)
  • Order data: purchase history
  • Technical data: IP address, browser, device used
  • Usage data: browsing behavior
  • Marketing data: communication preferences

No sensitive data is collected. The website is not intended for children under the age of 13.

3. DATA COLLECTION

  • Order and registration forms
  • Cookies and similar technologies
  • Payment, delivery, and marketing partners

4. USE OF DATA

  • Order processing and delivery
  • Customer account management
  • Sending marketing communications (where permitted)
  • Improving the website and user experience
  • Fraud prevention

Legal basis: contract, consent, legitimate interest, and legal obligation.

5. DIRECT MARKETING

You may receive promotional communications if you have given your consent. You can unsubscribe at any time using the links provided in our emails.

6. DATA SHARING

Your data is never sold. It may be shared with:

  • technical service providers (hosting, delivery, payment)
  • public authorities where legally required

7. FRAUD PREVENTION

Certain information may be used to secure transactions and detect potential fraudulent activity.

8. DATA RETENTION

Personal data is retained only for as long as necessary to fulfill the purposes described, unless a longer retention period is required by law.

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information.

10. YOUR RIGHTS

You have the right to access, rectify, object to, erase, restrict, and port your data. To exercise these rights, please contact us at sales@collecty-box.com.

11. POLICY UPDATES

This policy may be updated from time to time. The latest version will automatically apply to your data.

Last revision: October 7, 2025 – Next revision: October 2026